Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to ensure your order is processed and shipped as quickly as possible. Please read our shipping policy for more details.
Processing Time
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ALL STOCK IS IN PRODUCTION AND WILL SHIP WITHIN 4 WEEKS OF PURCHASE
- If we experience a high volume of orders, processing times may be delayed. We will notify you via email if there are significant delays.
Shipping Methods
- We offer a variety of shipping options, including standard and expedited shipping. Available options will be displayed at checkout.
- Shipping times vary based on your location and the shipping method selected.
Domestic Shipping
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
International Shipping
- We currently ship to select countries. Shipping times vary based on your location, typically ranging from 7-21 business days.
- Please note that customs fees and import duties may apply, which are the responsibility of the customer.
Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor its progress.
Shipping Issues
- If you experience any issues with your shipment, please contact our customer service team within 7 days of the expected delivery date. We’ll do our best to assist you.
Address Changes
- Please ensure that your shipping address is correct at checkout. We cannot change the address once an order has been placed.
Lost or Stolen Packages
- We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you cannot locate it, please check with your local post office or delivery service.
Contact Us
- If you have any questions about shipping, please reach out to our customer service team at [ednapparel4@gmail.com] or call us at [251-266-8375].
Thank you for choosing EDEN STUDIOS! We appreciate your support.